Shipping policy

SHIPPING POLICY
ZooDelight LLC
Last updated: October 13, 2026

SHIPPING DESTINATIONS
We ship to the destinations available for selection at checkout. If your address is not accepted at checkout, we are unable to ship that order to it.

SHIPPING COST
Our website advertises free shipping on orders over $50. For orders that do not qualify, any available shipping charge is shown at checkout before payment.

DELIVERY ESTIMATES
The estimated delivery range displayed on each product page is the current estimate for that item. Please review the estimate shown on the product page and at checkout before placing your order. Estimates can vary by product and destination and may change. The checkout confirmation and any shipment notification will include the order details available at that time.

TRACKING AND DELAYS
When tracking is available, we will send tracking information to the email address provided with the order. Carrier scans may take time to appear. Weather, carrier disruptions, customs processing, incorrect address details, and other events outside our control can affect delivery estimates. If your order has not arrived by the latest estimated date, contact us at info@zoodelight.store with your order number.

ADDRESS AND DELIVERY
Please check that your shipping address is complete and accurate before submitting your order. If you notice an error, contact us promptly at info@zoodelight.store. We cannot guarantee that an address can be changed after an order has begun processing or shipped.

Any import duties, taxes, or customs charges, if applicable and not collected at checkout, are determined by the destination and remain the recipient’s responsibility.

Contact: info@zoodelight.store